Southern Protection Agency will provide you with certified, licensed, insured, and bonded Security Guards. Each Security Professional has been screened to the standards of the local and state law enforcement agencies. Officer training continues even after placement in the field and we offer supervisor courses to those who qualify. Here is what you can expect from Southern Protection Agency and our guards.
Our pre-employment background investigation matches that of most police department jurisdictions. In addition, Southern Protection has employed a staff that calls for the initial screening of our personnel to undergo a pre-employment, verbal and written psychological exam and a psychological interview. Furthermore, our personnel all submit to a battery of aptitude tests, a 5-panel drug screening, and extensive in-service training regarding criminal law and police defensive tactics. Prior to commencement of a contract, we will provide you with the full applicant investigation of each proposed security guard.
We offer three types of uniformed guards: Construction Patrol, Residential and Hospitality, Concierge and Reception. Each officer is assigned dependent upon their training, employment history, and physical capabilities. Supervisors are on duty 24 hours a day, 365 days per year for your convenience and will regularly make spot checks to prevent the issue of complacency. It is our belief that in order to assure the best quality of service that we stand by, we must keep close relationships with our personnel both on and off duty.
All of our security guards will be equipped with two-way radios or equivalent to ensure constant communication with our management team.
Each and every security guard will be in-serviced regularly regarding your specific site to further enhance the protection we provide.
The quality we bring to your environment begins long before you see our security guards. The Board of Directors has resolved to make the recruitment and training of our personnel the key to our success; in that, we conduct hiring initiatives on a regular basis with over 500 applicants per year, with an average of only 25 new appointees. Once an application is accepted, the individual must first complete initial basic training before being placed on a post. Driving instructor’s further conduct training in emergency E.V.O.C. before the guard is allowed to operate company vehicles on your site.
Basic training exceeds that of any of our competitor’s programs. The knowledge of our management team is passed on to our new employees. In addition to the state mandated certification courses, personnel in accordance to their assignment and rank must attend:
40-Hour Police Defensive Tactics Training
12-Hour Patrol Techniques & Criminal Law
8-Hour Customer Service Seminar
Advanced Individual Merit Courses
*Officers working construction or hazardous sites must also complete OSHA training as outlined by federal regulations.
Our uniformed security guards are trained to act as a criminal deterrent by adopting the principals of the C.P.O.P (community police officer program) methodology. Simply put, our guards are encouraged to be an approachable source of information to patrons, residents and employees. Letting the public know that we are there for them generates a feeling of community and safety.
Our security guards are trained to make visible patrols throughout our properties in undetermined patterns. We encourage our personnel to interact with your patrons, residents, and employees in addition to standing a fixed post. Being diverse in our assignments would be essential in your patrol.
Our company has developed a theory of “Enforcement through Reinforcement.” The management, having thirty combined years of security and law enforcement experience, has realized that prevention of crime can be accomplished by utilizing tactical approaches, rather than accusations and the traditional methods of our predecessors. The art of verbal judo is commonplace in our organization and has often been effective in deescalating volatile situations.
Our uniformed security guards are outfitted with police-type uniforms. Our corporate general orders, require that our personnel keep their uniforms pressed and clean at all times. Their shoes are polished; military-style and men are clean-shaven with neat haircuts. Our female officers are held to the same standard. We pride ourselves on the appearance of our personnel, as they are representing our agency on your property.